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Privacy and cookies policy

COOKIE POLICY

For its smooth functioning and in order to offer a high quality services to its users, Servitalent uses its own and third party cookies in its web services, offering advantages in the provision of interactive online service.

The cookies used by Servitalent are strictly necessary for technical reasons, personalisation of the environment and analysis of the website.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files that are installed on the computer to make it possible to analyse the behaviour of users on the Internet. The information generated by cookies about how website users use the site is transmitted and usually stored in Google servers in the United States.

If you activate the anonymous IP option on the website, your complete IP address will not appear within European Union countries or in other countries within the European Union economic area that have agreed to this. Exceptionally, your complete IP address may be transmitted to a Google server in the United States, and once there it will be shortened. Only if authorised by the website user does Google use this information to assess the user’s behaviour on the website, generate reports on website activity and offer the website owner services related to web and Internet use. The IP address transmitted by your browser as part of Google Analytics will not be associated with other Google data. User can prevent cookies from being stored by configuring their browser accordingly. This configuration can affect the proper functioning of the web page. By using this website, the user authorises Google to handle his data in the aforementioned manner. Users can also prevent the storage of data created by cookies and data related to website use (including IP address), as well as the handling thereof by downloading and installing the following plugin for their browser, available through this link: http://tools.google.com/dlpage/gaoptout.

If you want to delete all cookies used by Servitalent from your browser, follow the instructions that apply to the browser you are using to visit our website:

 

More information about the terms and conditions of use and privacy policy can be found in the Google Analytics conditions of use or in the Google Analytic general terms and conditions. Please note that on this page, the Google analytics code includes the tag “gat._anonymizeIp();”, which ensures the anonymous collection of IP addresses (IP masking).

 

PRIVACY POLICY


INFORMATION ON THE HANDLING OF PERSONAL DATA

The party responsible for handling personal data is Servitalent Executive Talent Management, S.L. (hereinafter “SERVITALENT”) with Tax ID No. B70398946, registered address at Avenida García Barbón, 22 5ª planta, 36201. Vigo (Pontevedra) - Spain. Contact telephone number: 902908091, and email:  servitalent@servitalent.com

To contact the data protection representative, contact At Data Protection, S.L.P at  dpd@atdata.es

SERVITALENT carries out several data handling processes via each website, each for specific purposes.


USER REGISTRATION FORM

Users can use encryption techniques to provide their data and register as a user of SERVITALENT services. The aim of this handing is to have a greater ability to provide the contracted services and to be able to access all available resources and manage your activity on it, which requires that you also accept the conditions of use of the service.

The legal basis for the handling of this data is the consent of the interested party as well as the legitimate interest of the party responsible for the handling in offering and managing the services requested by the user.

User registration data shall be kept as long as it is not deleted by the user.

Our service platform is based on Caspio Inc technology, an American company adhering to the Privacy Shield protocol, which gives it an adequate level of protection.


CONTACT FORM

A contact form is also available to users in order to respond to their questions. The data in this case will be kept for at least two years in the mail client before being deleted. In the case of a complaint about the service, the data will be kept during the appropriate limitation periods in each case.

In this case, the data included in the contact application is processed through the Zoho Corporation mail service, a US company that adheres to the Privacy Shield protocol, which gives it an adequate level of protection.  

DATA COMMUNICATIONS

The client is hereby informed that SERVITALENT may, in the cases in which it is legally authorised to do so, share its data with administrative and/or judicial bodies, as well as with other third parties, provided that such communications are legally necessary for the provision of the services hired.


PROVISION OF SERVICES

In some cases, SERVITALENT may hire third parties for the provision of its services, provided that this is required for the execution of the services for which it is hired and, in any case, it shall assume the data controller obligations regulated by the corresponding contract between both parties.

PURPOSE OF DATA PROCESSING

SERVITALENT requests a series of data and personal information for the following uses:

1.- To provide the services requested:

-Selection of applicants for a client company.
- Interim executives and middle management for a client company.
-Support and relocation process.
-Management of CV Certification.

2.- To manage the requested services. For this, we may send you communications by mail, phone, email or other means of communication, including automatic notifications, confirmation of registration for job offers, changes in the status of applications, requests for information required to make reports, notice of completion of necessary tests within the process, technical notices, support messages, satisfaction surveys, etc.

3.- We may show the CVs of candidates to potential employers for their corresponding evaluation, as part of any of the aforementioned services.

4.-To keep users informed of future vacancies via mail, telephone, email or any other means of communication, provided that the option “Do you want to receive other job offers?” has been selected in the initial application form.

5.- We shall also use personal information for commercial campaigns via mail, telephone, email or other means of communication, provided that the user has given express consent in the initial form, by responding “yes” to the option “Do you want to receive information about Servitalent activities?”

6.- To carry out internal statistical and analytical studies and investigations, such as carrying out studies on recruitment trends, platform record trends, making salary maps by position, making maps of candidate posts received, measuring the effectiveness of assignments/hiring, etc.

7.- To perform tests associated with any service. In this case, whenever these tests are subcontracted to third parties, we shall warn them about the need to protect such personal information with appropriate security measures, prohibiting the use of personal information for their own purposes and preventing them from disclosing personal information to others.

8.- To transfer data to public bodies and authorities, provided that it is required in accordance with legal and regulatory provisions.

9.- The payment of contractual obligations, as well as the sending of invoices related to any service rendered.

SOCIAL NETWORKS  

SERVITALENT has a profile on the main online social network (Facebook, Twitter, LinkedIn, Slideshare, YouTube and Google+), in all cases it accepts liability for the handling the data of its followers, fans, subscribers, commenters and other user profiles (hereinafter, “followers”). The process that SERVITALENT will carry out with this data will be, at most, the process allowed by the social network for corporate profiles. As such, SERVITALENT may inform its followers by any means allowed by the social network of its services and offers, as well as providing personalised training and/or customer service. In no case will SERVITALENT extract data from social networks without obtaining the timely and express consent of the users. When, due to the very nature of social networks, the effective exercise of the rights of the follower is subject to the modification of his personal profile, SERVITALENT will support and advise him to that end to the best of its possibilities.


BULLETIN OR RSS BY EMAIL  

The automatic update and subscription service via the Website feed is managed through FeedBurner, by Google, Inc., under Google's privacy policy. Email content updates are sent through the Website daily; they are automatic and free for users who, in order to subscribe, must provide his prior and express authorisation through identity verification systems.


WEB NAVIGATION (COOKIE NOTICE)

We also use our own and third-party cookies that, in some cases, collect personal information. The purpose of this treatment is to ensure and guarantee that the website runs smoothly and offers an adequate user experience.


OBLIGATION OF PROFESSIONAL SECRECY, CONFIDENTIALITY AND DESTRUCTION OF DOCUMENTS

All persons associated with SERVITALENT who have any sort of involvement in the services provided to clients have accepted and signed the SERVITALENT code of good professional practices, by virtue of which they may neither disclose nor use any of the data to which they have access. All data supplied by the client shall be deemed confidential whether or not it may be used for purposes other than those related to the services hired from SERVITALENT. SERVITALENT undertakes not to disclose or reveal information about the client's interests, the reasons for the requested service or the duration of its relationship with the client.  


EXERCISE OF DATA PROTECTION RIGHTS  

The owner of the data has the right to:

  • Access his data
  • Correct his data
  • Delete his data
  • Transfer his data to another responsible party
  • Object to all or part of the processing  
  • Limit the use of his personal data

 

If his rights are not complied with, he may file a claim with the Data Protection Authority at C/Jorge Juan 6, 28001, Madrid.